KOMPUTR
SOLUTIONS
Computer Repair
& Services
1-855-KOMPUTR (1-855-566-7887)
Servicing The Greater Boston Area
 

 
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Do you accept drop off computer repairs?
No. We only offer onsite computer repairs for homes and small businesses.
 
What are the Operating Systems do you service?
We accept Windows Opertaing Systems (e.g. Windows 98, ME, 2000, XP, Vista, Windows 7 & Windows 8) for PC & Laptops.
 
Which areas in Massachusetts do you cover?
We service the Greater Boston area. A 10% surcharge for travelling outside our service area applies.
 
Do you charge per hour or fixed price?
It depends on the complexity of the repair. There are repairs which need massive time to fix, we will charge a fixed price for these kind of repairs. Be sure to contact us for a Free Estimate prior to service. We charge $20.00 for the onsite visit. If we can't fix your computer problem/s, no fix no charge or no fix no pay!
 
Do you offer tutorials?
Yes. Please read our Other Services to see what we offer or give us a call for more information.
 
Do you refund for unfinished service/s?
Yes. We try our best to finish every service in a day. No additional charge in case of delayed completion due to weather condition or unavoidable circumstances. If you choose not to complete or stop the service for any personal reason/s while we fix your computer, whatever the service fee is, we will refund 50% of the amount. Payment is due upon service completion.
 
How do you charge for an office or home computer room or workstation organization?
We charge by the hour. It's $25.00 per hour. References upon request.
 
How long do you honor your coupons?
We accept and honor your coupon/s only for new customers as long as we still offer the product/s or service/s stated in the coupon.
 
What method of payment do you accept?
We accept cash, cashier's check, money order and/or credit/debit card payments through PayPal. You can signup for FREE by going to https://www.paypal.com to use your credit card, debit card, bank account or send us an eCheck. We never ask your credit/debit card or financial information that's why we recommend PayPal for your electronic payments. Please contact us prior to your PayPal payment for an invoice.
 
What is the best time to contact for a repair?
Please contact us via email or call us at 1-855-KOMPUTR (1-855-566-7887) at least 2 to 3 days before the service date and time. KOMPUTR SOLUTIONS is available from 9am to 5pm, 7 days a week. In an emergency if time allows, we will try to service your computer issue/s immediately.
 
 
 
1-855-KOMPUTR
(1-855-566-7887)
 
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